Canellation & Refund Policy
1. Cancellation Policy
Our goal is to ensure your satisfaction with our services at Fast Solutions India Private Limited. Should you need to cancel your service request, we have established the following guidelines:
- Cancellation Period: You may cancel your service request at any time before the commencement of the service.
- Cancellation Procedure: Please notify us of your cancellation by contacting our customer service team via email on info@fastsolutions.in and phone 9819057115.
- Refund Eligibility: If you cancel your service request before any work has commenced, you may be eligible for a full refund of any payments made.
- Refund Processing Time: Refunds will be processed within 15 business days after the cancellation request is approved by email from our official email address.
2. Refund Policy
We strive to provide accurate and timely services at all times. In the event that you are dissatisfied with our service or an error occurs on our part, we offer the following refund guidelines:
- Eligibility: You may request a refund if:
- We are unable to fulfill the service as agreed upon due to unforeseen circumstances.
- A significant error has occurred that prevents us from delivering the service.
- Refund Procedure: Please submit your refund request in writing to our customer service team, detailing the reasons for your request and any relevant documentation.
- Refund Amount: Refunds will be issued for the amount paid for the specific service that was not provided or was unsatisfactory.
- Refund Processing Time: Refunds will typically be processed within 15 business days of approval of your refund request via our official email address.
3. Exceptions
- No-Show or Late Cancellation: If you fail to notify us of cancellation and our team has already begun preparing for or delivering the service, a refund may not be applicable.
- Discretionary Refunds In some cases, we may offer partial refunds or credits at our discretion, depending on the circumstances of the cancellation or dissatisfaction.
4. Contact Us
If you have any questions about our cancellation and refund policy, please contact us:
- Email: [info@fastsolutions.in]
- Phone: [9819057115]
5. Changes to the Policy
Fast Solutions reserves the right to update or modify this cancellation and refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.
By engaging our services, you agree to adhere to the terms outlined in this cancellation and refund policy.
